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Why Use Our Special Order Service?
Why Use Our Special Order Service?
How Our Special Order Program Works
Finding the right puppy doesn’t always happen on the first visit.
Popular breeds often have waiting lists, and some breeds may only become available periodically throughout the year. Our Special Order Program allows us to work directly with our breeder network to identify potential opportunities that align with your needs.
Step 1: Tell Us What You're Looking For
Start by contacting our team and providing details about your ideal puppy.
You may include:
- Desired breed
- Male or female preference
- Preferred size
- Coat color preferences
- Desired timeline
- Family lifestyle information
The more information you provide, the better we can assist with your search.
Step 2: We Search Our Breeder Network
Our team will review available opportunities within our trusted breeder network.
We work with breeders who maintain high standards and often participate in respected organizations and programs such as:
- AKC
- OFA
- ACA
- APRI
- UABR
- Blue Ribbon Breeders
- USDA-Licensed Programs
- Canine Care Certified Programs
Our goal is to identify available puppies that align with your preferences while maintaining our standards for health and responsible breeding.
Step 3: We Contact You
When potential matches become available, our team will reach out with information regarding available puppies and next steps.
Availability timelines vary depending on breed demand, breeder schedules, and seasonal availability.
Step 4: Meet Your Puppy
Once a suitable match is identified, we'll help coordinate the process and guide you through the next steps.
Our team remains available to answer questions and provide support throughout the experience.
Special Order Request Form
Tell Us About Your Ideal Puppy
Please complete the form below, and a member of our team will contact you.
*To begin the special-order process, a $500 non-refundable deposit is required and will be applied toward the purchase price of your puppy. This deposit secures your request and allows us to begin locating the perfect puppy for your family. Because special orders involve dedicated time and resources, the deposit is non-refundable.
Need Immediate Assistance?
Call our team directly to discuss your request and current breed availability.
Popular Breeds Requested Through Special Orders
If you’re searching for a specific breed not listed here, we encourage you to contact us directly.
Serving Connecticut and Beyond
Families travel from across the Northeast to visit The Puppy Palace CT.
We proudly serve customers throughout:
- Connecticut
- Massachusetts
- New York
- Rhode Island
- New Hampshire
- Vermont
- New Jersey
- Pennsylvania
- And surrounding areas within 250 miles of Glastonbury
Our convenient location makes us an ideal destination for families seeking healthy puppies from reputable breeders.
Choosing the Right Breed
Choosing the Right Breed
Our Commitment to Quality
We believe that finding the right puppy begins with working alongside breeders who value:
- Animal welfare
- Proper nutrition
- Veterinary care
- Socialization
- Safe environments
- Responsible breeding practices
Many breeders within our network participate in recognized certification and registration programs that support these values.
We are committed to helping families find healthy puppies while promoting ethical breeding standards.
Frequently Asked Questions
Do I need an appointment to visit?
No appointment is required during normal business hours, although contacting us ahead of time is always welcome.
Can I inquire about a puppy online?
Yes. You may submit a contact form, email us, or call our team directly.
How quickly will someone respond?
We strive to respond to inquiries as quickly as possible during normal business hours.
Can I ask about future puppy availability?
Absolutely. We are happy to discuss upcoming availability and Special Order opportunities.
Do you offer online puppy sales?
No. We encourage families to contact us directly and visit our boutique whenever possible.